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Your satisfaction is completely GUARANTEED.
FINE PRINT
How to Order:
We finaly have a SHOPPING CART but if you'd rather talk to a person
call us toll-free (888)28-BLADE or (888)282-5233 (leave a message
if you get the machine, we'll call back, honest) or fill out our
Order Form and fax it to (707)964-7816
or email us or snail-mail to HOCK TOOLS 16650 Mitchell Creek Drive,
Fort Bragg, CA 95437. We'll need your name, shipping address, phone
number, credit card number, expiration date, security code from
the back and the credit card billing address, if different. Please
let us know that you found us on the Web. Thanks.
Via Email: Sending your credit card information is risky. Some
of our customers send their credit card numbers in two parts in
two emails to fool the bad guys but this
is interesting-- you decide.
We accept checks in U.S. funds, MasterCard/Visa/Discover/AmEx (include
expiration date and 3-digit security code from the back of the card,
a daytime phone number and billing address), and C.O.D. We charge
$10.00 per U.S. order of any size for shipping and handling (C.O.D.
charges are an additional $10.00.) International orders charged
actual postage plus $5.00 for handling. California customers please
add 8.25% sales tax, a small price to pay to live in such a great
state. We try to keep stock of everything but it could (rarely)
take 6 to 8 weeks to ship your order.
International Customers: We're always happy to
fill orders for our international customers. But before contacting
us for your blades and such, please check here
first for a retailer nearer to you that should be able to save
you some money on shipping costs. If you wish to order directly
from HOCK TOOLS, please provide the following so that we can do
our best to insure your order arrives as planned.
International Orders MUST include:
Name (as your local post office knows you)
Complete Address
Daytime phone number
Email address
Credit card number with expiration date and 3-digit security code
(from back of card)
You will receive an email from the US Postal Service informing
you that we've given them a package for you. Please notify your
local post office that your are expecting a package from the United
States and ask them to notify you upon its arrival (your email and
phone number will be printed on the address/customs label). HOCK
TOOLS cannot be responsible if your local post office fails to deliver
a properly addressed package to you. If the package is damaged or
the contents are damaged or missing, inform you local post office
at once and notify HOCK TOOLS as well. If an insurance claim is
indicated, please document the damage (photos and/or detailed description
of damage, and retain the damaged package) to facilitate the claim
process.
Thank you!
HOCK TOOLS
16650 Mitchell Creek Drive
Fort Bragg, California 95437
011+1+ 707-964-2782
toll free (888) 282-5233
fax (707) 964-7816
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